The full closing sequence after the BA โ€” enrollment, DS comp email, payment date, bank info, QA, contract signing, submit, and transfer to Cordoba.
  1. Enrollment plan
    1. Click Enrollment (purple bar).
    2. Select plan account CORDOBA, select base plan CORDOBA.
    3. Program length: LONGEST TERM MONTHS.
    4. Click SAVE ENROLLMENT PLAN.
  2. DS Comp email โ€” program explanation โ€” loan pivot
    1. Click Emails (grey button).
    2. Click Send email (far right).
    3. Select template ENGLISH DS COMPARISON.
    4. Scroll down and go over the RED and GREEN numbers, and SELL and EXPLAIN the benefits of the service.
  3. First payment date
    1. Click Edit enrollment plan.
    2. Go to the calendar and choose the first payment date and the recurring payment date โ€” both the same date.
    3. Click SAVE ENROLLMENT PLAN.
  4. Bank info
    1. Enter the routing number and click on the bank it gives you.
    2. Enter the account number and select checking.
    3. Click SAVE BANK.
  5. Check spelling and send to closers QA
    1. Check spelling, fill out employer, and write the hardship info paragraph.
    2. Once all is perfect, copy and paste the Forth link into the closers collective chat and tag Sierra.
  6. Send contract and walk through signing
    1. Click DOCS (grey button).
    2. Click CIXSIGN DOCS (middle page).
    3. Click Generate Documents.
    4. Click package.
    5. Select package English Cordoba.
    6. Click Send Via SMS.
    7. Click Send for signature (bottom right).
  7. Walk through client signing

    Read the script to walk the client through signing.

    Open signing walkthrough โ†’
  8. Submit file

    Once the contract is signed, click Enrollment and click SUBMIT FILE.

  9. Welcome Call prep and transfer to Cordoba for WC

    Follow the Welcome Call prep script.

    Open welcome call prep โ†’
  10. Transfer to Cordoba

    Follow the Cordoba transfer instructions.